VELCRO ..the UK’s No.1 supplier of VELCRO® brand products
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Call Us On: 01373 827111 E-MAIL US

Contact Us T: 01373 827111 E: sales@mpdhookandloop.com

Customer comments

Siobhan, Surrey

I am e-mailing to say thank you to two members of your staff [Lynda and Emily] who assisted me on Monday 7 March with my order which the Post Office had not been able to deliver.  The complication arose because the Post Office had then not left a card to say they had attempted delivery.  Your two members of staff were very helpful and enabled the delivery to take place yesterday.  The items were required for an activity at my daughter’s school and were needed quite urgently.  Thank you very much indeed. It is all too rare these days to encounter high standards of customer service but happily your members of staff are the exception.

 Best wishes

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Microvox Ltd
 
I placed our order by telephone and was impressed by the helpful and pleasant manner in which my order was dealt with.
The order arrived next day despite adverse weather conditions.  In future, all our Velcro orders will be placed with yourselves.

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The Durham Mining Museum
 
Thank you for your excellent service.  My order arrived by post Saturday morning - 18 hours after ordering!
Thank you for your help.
 
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Ian Dowdell
 
Order arrived today.
 
Great price and amazing service.
 
Thank you very much.
 
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Gemma, Middlesex

I wanted to say thank you for my order which you sent me a couple of weeks ago.

I contacted MPD as I initially had concerns that the sew on velcro wouldn't work with double sided tape. I spoke with Lynda who was very helpful and offered to send me a sample in the post, which arrived the next day. I was able to test the sample and then place the order that afternoon - the order then arrived the next morning!

To conclude, I just wanted to commend you on speedy turnaround and excellent customer service - both qualities can be extremely rare these days!

Thank you once again

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Mr William Clark

 
Thank you Carl for the efficient way you handled my problem yesterday and I cannot believe that my order arrived this morning.  Well done!!!   

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Mr A Mirams


I just wanted to drop you a line to say thank you very much for the Velcro you sent me. It has done the job perfectly, I would not hesitate to recommend you to other people.

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E Franklyn, Surrey

Thank you for the quick delivery of my Velcro – excellent service.  Will definitely recommend your company to anyone who needs this type of product.

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Unit 7 Creations Ltd, Northamptonshire


Thank you very much for the very speedy despatch and delivery of my order

Donna

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Rock*North, Edinburgh

I received my order this morning.

Many thanks for a great service.

Christine

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Sign Zone, West Sussex


Just a note to commend your Company.

Our first order was small but you were helpful and provided a next day delivery. Your site is bookmarked and already recommended.

Peter

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Lynda, Bristol

Brilliant Service!

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A Danieli

Just to let you know that the order I had made has safely reached my friend.  Many, many thanks for your proactive approach to this - it has really helped and it's impressive customer service.

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M Marcussen

I make a number of purchases online and your website is by far the most user friendly that i have come across.  On each occasion I have placed an order it has been received within 24hrs. The management and employees have my heartiest thanks - maybe it is just a friendly place in which to work.

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Mr K Bacon, Bedford


Ordered on 25th April, delivered on 26th April. Excellent service. Thank you.